JOB DESCRIPTION

Position: Lead FMS Biller

Salary Range: $58,000-$62,500 per yr

Reporting To: FMS Supervisor

Work Type: On-Site

POSITION SUMMARY

The FMS Lead Biller plays a critical role in overseeing the billing operations within the Financial Management Services (FMS) program. This position ensures accurate and timely processing of billing, supervises billing staff, and maintains compliance with regulatory and organizational standards. Reporting to the FMS Supervisor, the Lead Biller combines hands-on billing duties with leadership responsibilities, thriving in fast-paced environments and consistently delivering high-quality results through collaboration and attention to detail.

QUALIFICATIONS

1. 1-2 years’ experience in a lead or supervisory billing position preferred.
2. Proven ability to lead, supervise, mentor, and develop team billing members.
3. Strong communication and problem-solving skills.
4. Skilled in identifying billing errors and implementing effective process improvements.
5. Excellent organizational, prioritization, and analytical abilities.
6. Comfortable working with large datasets and making sound decisions.
7. Capable of working independently and collaboratively with management and other billers.
8. Effective multitasking and time management to meet billing deadlines.
9. Proficient in Microsoft Word, Excel, and Outlook (or equivalent email applications).

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following is a representation of the major duties and responsibilities of this position. The agency will make reasonable accommodations to allow otherwise qualified applicants with disabilities to perform essential functions.

• Supervise, coach, and support billing team members.

• Oversee and manage the daily operations of the billing department.

• Serve as the primary liaison for accounting staff at regional centers.

• Supervise billing processes to ensure accuracy and timely receipt of payments

• Audit patient accounts to identify and correct discrepancies or missing data.

• Collaborate with payments and customer service teams to maintain account accuracy and streamline workflows.

• Maintain comprehensive records of billings and adjustments for audit and compliance purposes.

• Generate billing and payment reports, including aging analysis, as required.

• Review and analyze reports on outstanding and underpaid invoices; ensure appropriate follow-up actions are taken.

• Provide assistance to staff and regional centers in resolving billing-related inquiries and concerns.

• Conduct research on billing questions and collaborate with external agencies and internal staff to resolve issues.

• Assist in planning, organizing, and implementing procedures for efficient daily operations and meeting monthly billing deadlines.

• Assist with the training for both new hires and ongoing training that is needed within the department.

• Demonstrate consistent attendance and punctuality to support smooth business operations.

• Performs other duties as assigned.

PHYSICAL REQUIREMENTS:

• Stand, sit, talk, hear, reach, stoop, kneel and use of hands and fingers to operate computer, telephone, and keyboard on a frequent basis (up to 75% of the time).

• Close vision requirements due to computer work.

1. Light to moderate lifting may be required (up to 25lbs).